In this guide you will learn how to fix the error when synchronizing transactions with the inventory products date issue.

Error example:

fix the error when synchronizing transactions

Reason 

The product you are trying to synchronize has the inventory start date after the date of transaction. So basically you are trying to tell QuickBooks that you are selling something which is not in your inventory yet.

How to fix

1 – Open the transaction on the payment processor side and check the inventory product name (to be able to locate item in your QuickBooks)

2 – Check the date of this transaction

3 – Go on QBO side and change the product starting date to be before the date of transaction

 3.1 – Click on Edit in the product list for the inventory item needed and choose Adjust Starting Value

 3.2 – Change the date (at least 1 day before the date of transaction). Save it.

Open the transaction on the payment processor side and check the inventory product name

 4 – Go back to Synder and resync failed transaction.

BACK TO SYNDER 


Was this article helpful?
YesNo

Leave a Reply

Your email address will not be published. Required fields are marked *