How to fix Stripe customer name with Synder

Once you sync a Stripe transaction with the Synder app, you may find it having the wrong customer name in QuickBooks, however, it is easy to fix this with Synder.  The app gives you freedom in choosing the right place in Stripe to take the customer name from, as there are several available on Stripe. […]

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How to fix gratuity account error

Here is a simple and fast fix of “Business Validation Error: Missing default Gratuity Account”. This error comes up because Tips are to be additionally enabled in QuickBooks before the sync. Once you enable them the sync will go through with no issues. The issue regarded Square transactions, with Tips included. To make your transactions […]

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How to find missing transactions in Synder

Once you may face the situation when you can’t find particular transactions in the Transaction tab in Synder. Follow these instructions to fix the issue. First of all make sure you have connected all payment platform accounts (locations) needed, as if you have several accounts (locations) you would need to connect them all to Synder […]

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How to enable locations in QuickBooks Online

For location support in the Synder app you should first make sure they are enabled in your QuickBooks company. Please follow the instructions below to enable locations in QuickBooks: 1. Log in to QuickBooks Online. Press the gear icon in the upper right corner of the screen and press Company Settings. 2. Go to Advanced […]

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How to enable classes in QuickBooks Online

For location support in the Synder app you should first make sure they are enabled in your QuickBooks company. Please follow the instructions below to enable locations in QuickBooks: 1. Log in to QuickBooks Online. Press the gear icon in the upper right corner of the screen and press Company Settings. 2. Go to Advanced […]

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